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Frequently Asked Questions

Create a University Tickets Account
To purchase tickets online as a new user, you must create an online account on your first visit to UCSCtickets.com. Click here for instructions.

Tickets are *not* available by phone or in person. UCSC does not have a ticket office with open hours during the workday.

Tickets may be available for sale at the venue's ticketing window starting 1 hour before the event start time. Tickets are not guaranteed at the window in the event of a sell-out. Take your chances.

Customer Service
UCSC does not have a ticket office, per se. There is no staff available to address immediate customer service issues. Please call 831-459-2159 or email tickets@ucsc.edu with any issues about website performance or ticketing questions. If your issue is urgent, please contact the producer of your event or the custmomer service contact indicated in the event listing. (Important: Most production offices are not staffed after hours or on weekends and holidays.)

Maps and Directions

Parking at UCSC
Detailed parking information. A permit is required to park at UCSC.

Parking at the Arts parking lot
The Arts parking lot (Lot #126) is located on Meyer Drive between the Theater Arts Center and the Music Center. Please a
llow sufficient time to find parking and make your way to the performance venue. Disability access parking is available adjacent to DARC/Recital Hall and up Kerr Road next to the Theater Arts Center.

Parking is $4 per vehicle (cash) when attendants are present. Patrons who display a valid DMV placard or plate may park for free.

The Arts area parking lot is located at Meyer Drive on the UCSC campus. It serves the Theater Arts Center theaters, the Music Center, the Digital Arts Research Center (DARC), and Baskin Visual Arts.
 

Ticket Refunds/Exchanges
All sales are final. No exchanges or refunds.

Accessibility
All UCSC venues are wheelchair accessible, with designated seating areas for wheelchair users and patrons with mobility impairments. 
Click here for seating charts of UCSC's performance venues.

Children at Ticketed Events
All persons -- including infants and toddlers -- are required to have a ticket for an individual seat. Some events are not appropriate for infants and children.

Listening Devices Available
Check with the House Manager for listening devices prior to your performance.

Smoke-Free Campus
Smoking is not allowed on any UC campus. All University of California facilities across the state are smoke- and tobacco-free and the policy is strictly enforced.
See policy here.

UCO Lick Observatory - Mount Hamilton, California
For details regarding see: http://ucolick.org/summer/
For questions about UCO Lick performances email: svp@ucolick.org

 


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